Privacy Policy

1. Introduction

ListMagic.app ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and other registration details
• Payment Information: Billing address, payment method details (processed securely through our payment providers)
• Profile Information: Store preferences, settings, and usage preferences
• Content: Product images, descriptions, and other content you upload or create

2.2 Information from Shopify

When you connect your Shopify store, we access:

• Store information (name, domain, timezone)
• Product data (images, titles, descriptions, variants)
• Store configuration and settings
• Limited access to your Shopify account for service functionality

2.3 Automatically Collected Information

• Usage Data: How you interact with the Service, features used, time spent
• Technical Data: IP address, browser type, device information, operating system
• Cookies and Tracking: We use cookies and similar technologies to track activity and preferences

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process transactions and manage subscriptions
• Generate AI-powered content and optimize your listings
• Send service-related communications (updates, security alerts)
• Respond to support requests and provide customer service
• Monitor usage and analyze trends to improve the Service
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist in operating the Service, including:

• Payment processors (Stripe)
• Cloud hosting providers
• AI service providers
• Analytics services

4.2 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share information with your explicit consent or at your direction.

5. Shopify Data

Scope of Access: We only access Shopify data necessary to provide our services. We do not access customer data, financial records, or other sensitive information beyond what's needed for product listing optimization.

Data Storage: We store a limited subset of your Shopify data (products, images) to enable our features. This data is stored securely and encrypted.

Data Deletion: You can disconnect your Shopify store at any time. Upon disconnection, we will delete your Shopify-related data from our systems within 30 days, except where we are required to retain it by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@listmagic.app or through our support system.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take steps to ensure appropriate safeguards are in place for such transfers.

11. Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@listmagic.app
Support System: Available through the Service